Refund Policy

Refunds are only provided for orders returned unopened. That means the packaging must not be open, resealed, tampered with, used, and out of it's original packaging. Customer is responsible for shipping cost associated with returns. Once an order has been shipped it cannot be canceled. Due to the nature of our products we will not accept any open or tampered with packages,  no exceptions! 

No Exchanges are allowed once the package is shipped.

Please allow 24 to 48 hours for a response to your order inquiry. 

For any questions or concerns please email us at:

support@rochémilkbath.com